Payment Policy

Last updated: June 22, 2026
Currency: USD

At Jarrelva, paying on our website should be simple and secure. This Payment Policy explains which payment methods we accept, how payments are processed, the currency used for charges and refunds, what payment methods are not supported, and how payment related issues are handled. This policy works together with our Shipping Policy, Cancellation Policy, and Return and Refund Policy. All amounts are shown and refunded in USD.

1. Accepted payment methods

Jarrelva accepts the payment methods shown at checkout.

1.1 Credit and debit cards

We accept major credit and debit cards supported by our checkout, including card brands such as Visa, Mastercard, and American Express.

To pay by card, select the card option at checkout and enter your payment details on the secure payment page.

If payment is approved, your order is usually charged when you place the order. Your order is confirmed only after successful payment authorization.

Your bank may require additional verification, such as security code verification, billing ZIP or postcode confirmation, or an extra identity check.

Approved refunds are returned to the same card in USD. The time needed for the refunded amount to appear depends on your bank or card provider.

1.2 PayPal

Where PayPal is available at checkout, you may select PayPal, sign in to your account, and confirm payment through PayPal.

If PayPal uses a bank transfer, eCheck, or another delayed funding method, order handling begins after PayPal marks the payment as cleared.

Approved refunds for PayPal orders are issued in USD to your PayPal account or original funding source, depending on PayPal processing rules.

2. Currency and pricing

All orders on Jarrelva are charged in USD.

All approved refunds are also processed in USD.

If your bank, card provider, or PayPal account uses another currency such as GBP, EUR, AUD, or CAD, your provider will convert the amount using its own exchange rate and may apply additional fees.

Any difference between the original purchase amount and the refunded amount in your local currency is determined by your bank, card provider, or PayPal, not by Jarrelva.

3. Taxes duties and what appears at checkout

Any applicable sales tax, VAT, or other checkout charges collected by Jarrelva are shown at checkout in USD.

How duties, import taxes, and related charges are handled depends on the destination and is explained in our Shipping Policy.

If your order is shipped with duties or taxes included at checkout where applicable, those included charges should not be paid again at delivery.

Promotions and discount codes must be applied during checkout. They are generally not applied after an order has already been placed.

4. Unsupported payment methods

To keep payment handling clear and secure, Jarrelva does not accept the following unless explicitly shown on the checkout page for a specific order:

  • bank transfers or wire transfers

  • checks

  • cash

  • cash on delivery

  • cryptocurrency

If Jarrelva adds or removes payment options in the future, this policy will be updated.

5. Payment authorization charges refunds and disputes

5.1 Payment authorization

Some banks or card issuers may show a temporary pending authorization before the charge is finalized.

Most temporary authorizations disappear or convert to a completed charge within a few business days, but timing depends on your bank or card provider.

5.2 Charges

For in stock items, payment is usually captured when the order is placed and approved.

Your order is not confirmed if payment is declined or cannot be authorized.

Jarrelva usually processes one total charge for the order, even if the order later ships in more than one parcel.

5.3 Refunds

Approved refunds are issued to the original payment method in USD.

Refund timing under other policies remains the same:

  • approved cancellation refunds are initiated within 7 business days after cancellation approval

  • approved return refunds are processed within 7 business days after the return is received and passes inspection

The time needed for the funds to appear depends on your bank, card provider, or PayPal.

5.4 Declined payments or duplicate pending lines

If a payment is declined, the order is not confirmed.

If you see duplicate pending authorizations, they are usually temporary. In most cases, they disappear automatically based on your bank’s processing timeline.

If you are unsure whether a charge is valid, please contact Jarrelva before opening a dispute so we can review the order details with you.

5.5 Chargebacks and payment disputes

If something looks incorrect on your statement or with your order, please contact Jarrelva first.

Many payment issues can be resolved more quickly through direct support. A chargeback or bank dispute may slow the review process and may require additional verification.

6. Security and payment handling

Jarrelva uses a secure checkout process on HTTPS pages.

Payment information is entered through secure checkout pages and is handled by checkout and payment service providers.

Jarrelva does not ask customers to send full card numbers, full payment details, or security codes by email or by the contact form.

For order protection and fraud prevention, Jarrelva may review billing and shipping details or request confirmation for certain orders. This may happen when order values are unusually high, when multiple orders are placed in a short period, or when billing and shipping information appears inconsistent.

If an order cannot be verified within a reasonable time, Jarrelva may cancel the order for safety and issue a full refund in USD to the original payment method.

7. Payment troubleshooting

If a payment fails or looks unusual, you can try the following:

  • check the card number, expiry date, security code, and billing address details

  • complete any bank verification step that appears

  • try another browser or device

  • contact your bank to approve the transaction

  • use another payment method shown at checkout if available

8. Policy updates

Jarrelva may update this Payment Policy if payment methods change, checkout processes change, or legal or banking requirements change.

When this happens, the date shown at the top of this page will be updated.

9. Contact and support

If you have questions about a payment, charge, or refund, please contact:

JARRELVA LLC
Address: 1519 Olias Rd, Erath, LA 70533, United States
Phone: +1 (225) 225-1930
Email: support@jarrelva.com
Support Time: Monday – Friday, 9:00 AM – 5:00 PM EST